ClubMining frequently asked questions
Practical answers about your account, the app, mining, rewards, withdrawals and referrals.
Support is available 7:00–20:00 CET; the payments team 7:00–22:00 CET. Response time depends on the issue and current request volume.
What is ClubMining?
A Bitcoin cloud-mining platform available on web and Android, with a dashboard for workers, rewards and transactions.
Is the Free Worker available?
A 1 TH/s worker for 7 days may be offered, subject to the current offer and eligibility. Check your account terms.
How do rewards work?
An eligible ad earns 1 point, or 2 with Premium. 100 points may be exchanged for 1 TH/s for 7 days. The Android app may cap rewarded ads at 25 per day.
Are withdrawals fast?
Eligible requests are handled promptly after validation, usually in batches. Checks and the Bitcoin network affect timing; no fixed timeframe is guaranteed.
When may KYC be requested?
Current information states a check may be triggered at 0.0002 BTC mined or in other cases. Thresholds may change.
How is AI used?
AI-assisted analysis supports monitoring and service improvements. People supervise sensitive account and payment checks.
How do referrals work?
Share your account link. The code may be associated with the visitor session; reward eligibility follows current terms.
How do I reach support?
Email support@clubmining.io. Support: 7:00–20:00 CET; payments: 7:00–22:00 CET. Never send your password or private key.
Does difficulty change my worker’s TH/s?
No. TH/s describes the computing power assigned to a worker. Bitcoin network difficulty changes competition among miners and the statistical work involved in finding blocks.
What is an ASIC?
An ASIC is a machine built for a specific task. Bitcoin ASICs calculate SHA-256 hashes and are the specialized hardware used by mining operations.
Why might ClubMining request KYC?
KYC helps verify identity and protect transaction handling. It may be requested after 0.0002 BTC has been mined or in other review situations. Use only the official account flow.
Which other cryptocurrencies can be mined?
Hardware depends on the algorithm: Bitcoin uses SHA-256, while Litecoin and Dogecoin use Scrypt. Support depends on the equipment and offers actually available.
How does the referral program work?
Share the referral link attached to your account. Tracking and any applicable benefits, including the stated 10% Premium referral benefit under current terms, follow the program rules shown in your account.
Human support, available
support@clubmining.io · Support is available 7:00–20:00 CET; the payments team 7:00–22:00 CET. Response time depends on the issue and current request volume.
Eligible requests are processed promptly after validation, usually in batches. Account checks and the Bitcoin network affect timing; no fixed turnaround is promised.